> ## Documentation Index
> Fetch the complete documentation index at: https://docs.saccharo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently asked questions

> Answers to common questions about using Saccharo AI.

<AccordionGroup>
  <Accordion title="How does Saccharo AI find RFPs?">
    Saccharo AI aggregates RFPs from public procurement portals across the United States. Automated scrapers collect new solicitations daily from state and local government procurement websites, ensuring you have access to the latest opportunities without manually visiting each portal.
  </Accordion>

  <Accordion title="What types of businesses can use Saccharo AI?">
    Saccharo AI is designed for food service procurement teams and businesses that supply products or services to government and institutional buyers. This includes food distributors, manufacturers, caterers, and other vendors that respond to public procurement solicitations.
  </Accordion>

  <Accordion title="How accurate is the AI analysis?">
    The AI uses advanced language models to extract data from RFP documents. Accuracy is high for structured information like dates, contacts, and item lists. For best results, upload the original digital documents rather than scanned images. You can always verify extracted data against the source using the citation links on the Details tab.
  </Accordion>

  <Accordion title="Can I integrate with SharePoint?">
    Yes. Saccharo AI integrates with Microsoft SharePoint through the Microsoft Graph API. You can import RFP documents directly from your SharePoint folders without downloading and re-uploading. See [Sync from SharePoint](/library/sharepoint-sync) for setup instructions.
  </Accordion>

  <Accordion title="What file formats are supported for upload?">
    You can upload PDF (.pdf), Word (.docx), Excel (.xlsx), and plain text (.txt) files. For price lists, CSV (.csv) and Excel (.xlsx) formats are also supported. For best results, use the original digital format rather than scanned images.
  </Accordion>

  <Accordion title="How is the fit score calculated?">
    The fit score is a composite metric (0-100%) based on three factors: the percentage of RFP items that match your price list, the estimated contract value, and how many requirements your organization can satisfy. A higher score indicates a better fit between the opportunity and your capabilities. See [RFP summary and fit score](/analysis/summary) for details.
  </Accordion>

  <Accordion title="Can I customize what the AI extracts from RFPs?">
    Yes. Use [custom extraction fields](/knowledge-base/custom-fields) to define additional data points the AI should look for in every RFP. You can also define [custom requirements](/knowledge-base/custom-requirements) that the AI checks against each opportunity. Both features are available in Full mode.
  </Accordion>

  <Accordion title="How do I update my price list?">
    Navigate to **Knowledge Base** > **Price List** to upload a new price list file or edit items individually. You can add items manually, edit existing items inline, or upload a new file to replace or supplement your current catalog. See [Manage your price list](/knowledge-base/price-list) for details.
  </Accordion>

  <Accordion title="What happens when I click Add to Library?">
    When you click **Add to Library** on an RFP, Saccharo AI downloads the associated documents, uploads them to secure storage, and runs the AI analysis pipeline. This includes text extraction, requirement identification, item matching against your price list, and fit score calculation. The process typically takes one to three minutes.
  </Accordion>

  <Accordion title="Can multiple team members work on the same RFP?">
    Yes. All team members within the same organization share the RFP Library, Knowledge Base, and analysis results. When one team member adds an RFP to the library, all other members can view the analysis. See [Organization management](/account/organization) for details on team setup.
  </Accordion>
</AccordionGroup>